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Adda app Privacy Policy – Your Information Is Safe With Us

We believe protecting your personal information is our greatest responsibility. Read this policy to understand how your data is used.

Last Updated: January 2026
Company
Adda App Limited
Website
addaapp.bet
Contact
support@addaapp.bet
Encryption
256-bit SSL Secured
Table of Contents
Important Notice
Adda AppBy creating or using an account on this platform, you agree to this Privacy Policy. Please read it carefully. If you have any questions support@addaapp.betto get in touch.

1. Introduction

Adda App One of Bangladesh's most trusted online gaming platforms. While we work to deliver the best gaming experience, protecting your personal information is equally important to us.

This Privacy Policy explains Adda App what data is collected, why it's collected, how it's used, and how it's kept secure. We always follow international data protection standards and treat your privacy with the utmost respect.

This Policy Adda App's website, mobile app, and all other digital services. This policy applies to every interaction you have with us.

2. What Information We Collect

Adda App Two types of data are collected — information you provide directly and information collected automatically.

Personal Identification Information

  • Full name, date of birth & nationality
  • Email address and mobile number
  • Home address & postal code
  • National ID or passport number (for KYC verification)
  • Selfie or photo (for identity verification purposes)

Financial Information

  • BKash, Nagad, or Rocket number
  • Bank account details (where applicable)
  • Transaction History & Amounts
  • Deposit and withdrawal records

Device & Usage Information

  • IP address & device type
  • Browser information and operating system
  • Gaming History & Preferences
  • Login time, session data & cookies
  • Approximate geographic location
We never collect: Your full bank card number or CVV is never stored directly on our servers. Payment information is always processed through an encrypted, PCI-DSS compliant payment gateway.

3. How We Collect Information

Adda App Collects your information in a number of ways. Each method is transparent and carried out with your consent.

Collection Methods Example
Registration Form Information provided during account registration
KYC Verification ID document upload, selfie verification
Payment Transactions Information provided during deposits and withdrawals
Cookies & Tracking Browsing behavior, preferences, and session data
Customer Support Contact details from chat, email, or phone interactions
Social Login Profile information when signing in with Facebook or Google

4. How We Use Your Information

Adda App Your data is used only for specific, legitimate purposes. We never collect or use information unnecessarily.

  • Account Management: For registration, login, KYC verification, and security purposes.
  • Payment Processing: To maintain records of deposits, withdrawals, and transaction history.
  • Enhancing Gaming Experience: To recommend games and create personalized offers based on your preferences.
  • Fraud Prevention: To detect suspicious activity and ensure account security.
  • Legal Compliance: To meet regulatory requirements and prevent money laundering.
  • Contact: To send you important notifications, offers, and updates.
  • Responsible Gaming: To identify signs of gaming addiction and provide the necessary support.
  • Platform Development: Analyzes user experience to help improve our services.
⚠️ Marketing Communications: We may send you promotional messages. If you prefer not to receive them, you can opt out at any time from your account settings.

5. Data Sharing Policy

Adda App Never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties:

  • Payment Providers: Solely to process transactions with bKash, Nagad, Rocket, and similar services.
  • Identity Verification Agencies: Through a secure channel to complete the KYC process.
  • Law Enforcement Agencies: In compliance with legal obligations or court orders.
  • Technology Partners: Limited data necessary for platform operations.
  • Audit & Compliance: Where required for regulatory audits.

We have strict confidentiality agreements in place with all third parties. They may only use your information for the specified purpose and are not permitted to share it elsewhere.

6. Cookies Policy

Adda App Uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: These cannot be disabled as they are required for login sessions and security.
  • Preference Cookies: Used to remember your language, theme, and other settings.
  • Analytics Cookies: Helps us understand platform usage patterns and guides improvements.
  • Marketing Cookies: Used to show relevant offers and advertisements.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7. Security Measures

Adda App We use internationally recognized security standards to protect your data. Our security infrastructure is regularly updated and tested.

  • 256-bit SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Regular Security Audits: System audits conducted by third-party experts.
  • Firewall & DDoS Protection: Servers are secured against unauthorized access.
  • Data Backup: Regular backups ensure the safety and integrity of your data.
  • Staff Training: Only authorized personnel can access specific data.
In the event of a security breach: In the event of a data breach, we will notify affected users and the relevant regulatory authority within 72 hours.

8. Your Rights

Adda AppAs a user of, you have several important rights over your own information. We respect these rights and make them as easy to exercise as possible.

Right to Access Your Data
You can find out what information we hold about you at any time.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of specific data unless we are required to retain it by law.
Right to Object to Processing
You may object to your data being used for marketing or profiling purposes.
Data Portability
You can download your data in a readable, portable format.
Right to Restrict Processing
You can request that processing of your information be temporarily restricted in certain circumstances.

To exercise these rights support@addaapp.betEmail us at or Help Center Visit us. We will respond within 30 days.

9. Data Retention Period

Adda App Stores your information only for as long as necessary. Data is retained while your account is active. Even after account closure, certain information may be kept for up to 5 years for legal compliance purposes.

  • Transaction records: 5 years (in accordance with financial regulations)
  • KYC documents: 5 years after account closure
  • Gaming logs: 2 years
  • Customer support conversations: 3 years
  • Cookie data: up to 1 year

10. Children's Privacy

Adda App does not knowingly collect any information from anyone under the age of 18. Our platform is intended exclusively for adults. If we become aware that a minor is using our services, their account will be immediately suspended and any collected data will be deleted.

11. Policy Updates

This Privacy Policy may be updated from time to time due to business needs or changes in applicable law. We will notify you in advance of any significant changes via email or a platform notification. Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or complaints about our Privacy Policy, please reach out to us. Our data protection team is always ready to help.

What Makes adda app's Privacy Policy Different

We are committed to protecting your information — not just in words, but in action.

Military-Grade Encryption
Every transaction and piece of personal information you share is secured with 256-bit SSL encryption — the same technology used in the banking sector — so your data stays out of third-party hands.
Transparent KYC Process
Documents collected for identity verification are accessible only to authorized personnel. Your ID information is never sold or shared with any third party.
Consent-Based Data Use
We only use your data with your consent. You can opt out of marketing messages or profiling at any time.
Data Retention for Defined Periods
We do not retain data longer than necessary. Each type of information has a defined retention period, and once that period expires, it is securely deleted.
Rapid Breach Notification
In the event of a security incident, we will notify you within 72 hours. You will always be kept informed about the security of your data.
24/7 Support in Bengali
Our Bengali-speaking support team is available 24/7 for any privacy-related questions. Get help in your language, on your terms.

Privacy FAQs

Answers to the questions you might have in mind

No, Adda App never sells your personal information to third parties. We only share limited data with select partners for payment processing and KYC verification, and strictly under confidentiality agreements.

You may request deletion of your data. However, certain information is required to be retained for a specified period due to legal and regulatory obligations — for example, transaction records must be kept for 5 years. To submit a request, support@addaapp.betSend us an email at.

Your payment information is secured with 256-bit SSL encryption. Transactions made via bKash, Nagad, or Rocket go directly to the respective payment gateway — no complete payment data is stored on our servers.

For significant changes, we will send a notification to your registered email address and display a banner on the platform. You can also check the "Last Updated" date at the top of the page to see when the policy was last revised.

Yes, you can turn off marketing notifications at any time from your account settings. You can also opt out via the "Unsubscribe" link at the bottom of any email. Please note that essential account-related notifications cannot be disabled.
Play Safe

Your data is secure — join with complete peace of mind

Your privacy is our top priority at adda app. Register now and enjoy a safe, secure gaming experience.

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